GERİ DÖN

Ders Öğretim Planı


Dersin Kodu Dersin Adı Dersin Türü Yıl Yarıyıl AKTS Kredi
EISL508 Quality Management Systems Seçmeli Ders Grubu 1 1 6.00 3.00

Yüksek Lisans


İngilizce


The aim of this course is to provide students with an understanding of the basic principles, standards, and implementation methods of quality management systems, and to develop their quality management skills and contribute to the establishment of a quality culture in organizations.



1 Understand the basic principles and requirements of quality management systems.
2 Kalite planlama, kontrol ve iyileştirme süreçlerini uygulama becerisi geliştirme.
3 Use quality management tools and techniques.
4 Develop the ability to measure, evaluate, and report quality performance.
5 Apply principles of spreading and sustaining a culture of quality and continuous improvement.

Birinci Öğretim


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The aim of this course is to provide students with an understanding of the basic principles, standards, and implementation methods of quality management systems, and to develop their quality management skills and contribute to the establishment of a quality culture in organizations.


Hafta Teorik [OgretimYontemVeTeknikleri] [OnHazirlik]
1 Introduction to Quality Management
2 Quality Standards and Models
3 ISO 9001 and Quality Management System
4 Quality Policy and Objectives
5 Quality Planning
6 Quality Assurance
7 Quality Control
8 Quality Auditing
9 Continuous Improvement
10 Customer Satisfaction and Feedback
11 Quality Training and Awareness
12 Supply Chain Management and Quality
13 Risk Management and Quality
14 Future of Quality Management
15 Final Exam

Juran, J.M., & De Feo, J.A. (2010). Juran's Quality Handbook: The Complete Guide to Performance Excellence (7th Edition). McGraw-Hill Education. Oakland, J.S. (2014). Total Quality Management and Operational Excellence: Text with Cases (4th Edition). Routledge.



Yarıyıl (Yıl) İçi Etkinlikleri Adet Değer
Ara Sınav 1 100
Toplam 100
Yarıyıl (Yıl) Sonu Etkinlikleri Adet Değer
Final Sınavı 1 100
Toplam 100
Yarıyıl (Yıl) İçi Etkinlikleri 40
Yarıyıl (Yıl) Sonu Etkinlikleri 60

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Etkinlikler Sayısı Süresi (saat) Toplam İş Yükü (saat)
Ara Sınav 1 75 75
Final Sınavı 1 75 75
Toplam İş Yükü (saat) 150

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* Katkı Düzeyi : 1 Çok düşük 2 Düşük 3 Orta 4 Yüksek 5 Çok yüksek